top of page

SHIPPING POLICY

  • Plant is shipped with Phytosanitary certificate including in price purchased.

  • Plants are shipped with buyer's risk. All packages are prepared and packed in the best way but if any damages occur from the transit or your customs, it is beyond our responsibility and cannot get any refund in this case. Please inform that each customs has rights to open and investigate all packages before ship to receiver.

  • According to Phytosanitary document processing, our shop has 3 shipping days/month.  Packages will be prepared and shipped out within 3-7 business days after purchasing. All buyers will receive confirm message informed shipping day of your order.

  • Please recheck your filling shipment address is correctly before purchasing. Package will ship to receiver address as shown in system. Buyer may take responsibility on missing or incorrectly address if package is return to seller.

  • All parcels are checked as gift and showing lower cost in CN22 declaration for EUregions at side of parcel to help buyer avoid paying importing TAX/VAT and it is buyer's responsibility to pay for your importing TAX if your customs send you noticed.

  • Shipping by THAILAND POST with register airmail package providing tracking number and will take 15-20 business days for standard shipping and 3-5 business days for express shipping. Please informed that period of delivery doesn't including the clearance in your customs.

  • Exporting plant with Phytosanitary certificate may take time more than a day if the plants don't pass international exporting standard at Plant Quarantine office. Buyer will inform if shipping date is delay from longer investigation, asking more pest for any plants, asking more cleaning some soil of lot from office in Plants Quarantine.

2023_07_WIX BANNER JULY.jpg
bottom of page